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Change Management LeadMaventeq Systems

LagosNigeria
a year2 Applicants
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Salary:700,000.00 (monthly)

job description - Change Management Lead


  • Within the affiliate, the Change Management Lead is responsible for coordinating activities and programs aimed at promoting and deepening D&I culture and mindset in the affiliate and for facilitating training programs aimed at developing the right competencies at every staff cadre to accelerate the digital transformation of the affiliate.

Therefore, s/he is responsible for the following activities:

  • Develop a detailed communications plan with D&I workstream leads:
    • Define stakeholders, communications purpose, content, and information channels
    • Determine timeline for rollout
  • Develop, socialize, and disseminate all communications
    • Draft all communication materials
    • Socialize communications with key and relevant stakeholders
    • Collaborate to manage the dissemination of communications to stakeholders
  • Celebrate successes of D&I programs to inspire all employees:
    • Identify D&I successes to celebrate
    • Define and implement approach to capture success and share it broadly
  • Organize digital and innovation events such as Digital & Innovation Week, Hackathon, Seminars, Bootcamp etc. in conjunction with both internal and external D&I collaborators.
  • Plan the activities of the D&I networks and communities as well as manage the various D&I communication channels and platforms.
  • Implement change management programs aimed at motivating users to participate in the affiliate’s digital transformation journey.
  • Daily supervision of the activities of the innovation rooms in the Lagos and Port-Harcourt Offices.
  • Support the Design & Innovation Manager to develop and maintain “Open Innovation” partnerships with external collaborators and to facilitate and fast track development of new and (or) ongoing innovative ideas or prototypes.
  • Collate, structure, update and publish D&I user’s guides, procedures and reference documents in the Corporate Management System (CMS) in collaboration with other D&I personnel.
  • Lead the audit of D&I process and quality control and making recommendations for improvement. Ensures the quality of digital products being
  • deployed by D&I by conducting periodic users’ feedback/survey as well as evaluating and reporting the SLAs and KPIs of D&I services

Accountabilities

  • Responsible for implementing detailed communication plans, change management programs of D&I entity.
  • Responsible for the communication platforms and channels of D&I entity.
  • Conducts for quality control and assurance audit for digital products
  • Responsible for the publication of D&I policies, procedures, user guides, KPIs and SLAs.
  • Organizes the internal and external events of the D&I entity.

Job Requirements

  • A University Degree with minimum of 4 years of industry experience and a deep knowledge and understanding of the strategic opportunities offered by Innovation and Digital.
  • Excellent knowledge of the principles and practices of Innovation Management, Digital transformation, Agile methodology, Change Management and Communication.
  • Must possess strong relationship management skills.
  • Must be creative, possess excellent interpersonal skills as well as diverse communication skills (both written and verbal).
  • Should have excellent sense of organization, time management and methods.


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Maventeq Systems is an ICT company which has found the need for increased quality, reduced service times and overall improvement in operational efficiency which has become imperative for business.

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