job description - Assistant Customer Service Executive
- Manage professional and personal scheduling for Executives, including agendas, mail, email, phone calls, client management, and other company logistics
- composing and preparing correspondence that is sometimes confidential
- Maintaining a positive, empathetic and professional attitude toward Association membersat all times.
- Responding promptly to customer inquiries.
- Provide administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contacts database
- Maintain professionalism and strict confidentiality with all materials
- Organize Executive meeting set-upsand plan events, both internal and off-site
- Keeping updated records of customer information, interactions, transactions, comments and complaints.
- Providing feedback on the efficiency of the customer service process.
Required Skills and Qualifications
- First Degree in any related course
- 0 - 1 year relevant work experience.
- Preferably female for gender balance
- Must not be older than 25years of age
- Excellent written and verbal communication skills
- Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
- Proficiency with office productivity tools and an aptitude for learning new software and systems
- Flexible team player, willing to adapt to changes and unafraid of challenges
- Ability to maintain confidentiality of information related to the Association and its members.
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About the company
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Our vision is to be one of the best top ten home providers for individuals and corporate bodies in the next five years. We buy lands, finance real estate deals, build or have builders build projects,