Vehicle Pickup and Drop-off Specialist at Mechanic On The Go

JOB TITLE: Vehicle Pickup and Drop-off Specialist

JOB LOCATION: Ikeja, Lagos

JOB DETAILS:

• We are looking for a responsible and detail-oriented Vehicle Pickup and Drop-off Specialist to join our team.
• This role is key in ensuring smooth customer experiences by managing vehicle transportation and overseeing repair processes.
• The specialist will handle vehicle pickup and drop-off at customer locations, and monitor the work done by consultants in our workshop or at the customer’s address, ensuring high standards of service are maintained.

Key Responsibilities
Customer Interaction:

• Communicate professionally with customers to schedule vehicle pickups and drop-offs.
• Ensure timely collection and delivery of customers’ vehicles to and from their location.
• Provide excellent customer service and address any concerns or questions regarding the process.

Vehicle Handling:

• Safely transport customers’ vehicles to the workshop or designated service location.
• Perform pre-pickup and post-drop-off vehicle inspections to document any damages or issues.
• Adhere to all traffic and safety regulations while handling customer vehicles.

Workshop Supervision:

• Act as the primary point of contact for customer vehicles during repairs and servicing.
• Monitor and supervise the work of consultants and technicians, ensuring that all repairs meet company standards.
• Coordinate with service consultants to provide customers with regular updates on the status of their vehicles.

On-Site Supervision:

• Oversee repairs conducted at customer locations, ensuring that all tasks are performed efficiently and correctly.
• Ensure all tools, parts, and equipment are available for consultants when working off-site.
• Ensure adherence to safety protocols at all times, both in the workshop and on-site.

Record-Keeping:

• Maintain accurate records of vehicle pickup, drop-off, and service activities.
• Ensure all service documentation is completed and provided to customers promptly.

Requirements

• Valid driver’s license with a clean driving record.
• Reside around Ikeja
• Strong communication and customer service skills.
• Knowledge of basic vehicle maintenance and repairs.
• Ability to handle customer vehicles with care and responsibility.
• Good organizational skills and attention to detail.
• Experience in the automotive industry or a similar role is a plus.

Benefits

• Salary: N50,000 Monthly.
• Competitive salary and performance-based bonuses.
• Health and wellness benefits.
• Opportunities for career growth within the company.
• Friendly and supportive work environment.

HOW TO APPLY
To apply for the ongoing Mechanic On The Go job opening, visit the  APPLICATION PORTAL to submit your application!