Hotel Manager at a Newly Built 30-Rooms Hotel – Efezi Southsea Nigeria Limited

JOB TITLE: Hotel Manager

JOB LOCATION: Ikotun, Lagos

JOB DETAILS:

• The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, maximizing profitability, and maintaining a high standard of service.
• This role involves managing staff, ensuring operational efficiency, and implementing strategies to achieve business goals.

Key Responsibilities
Operational Management:

• Oversee all hotel departments, including front desk, housekeeping, food and beverage, maintenance, and guest services.
• Monitor daily operations to ensure compliance with quality standards, health, and safety regulations.
• Resolve guest complaints and ensure high levels of customer satisfaction.

Staff Management:

• Recruit, train, supervise, and motivate staff to perform at their best.
• Create work schedules and allocate resources effectively.
• Conduct regular performance reviews and implement staff development programs.

Financial Management:

• Develop and manage budgets to control costs and optimize revenue.
• Analyze financial reports, including income statements and room occupancy rates, to identify trends and areas for improvement.
• Implement strategies to increase profitability and efficiency.

Guest Services:

• Foster a welcoming and hospitable environment for all guests.
• Ensure the hotel delivers exceptional experiences that align with the brand’s standards.
• Manage guest relations, addressing feedback, and taking proactive measures to enhance services.

Sales & Marketing:

• Collaborate with sales and marketing teams to promote the hotel, increase bookings, and build partnerships.
• Monitor online reviews and social media channels to maintain a positive reputation.
• Develop promotional strategies and special offers to attract new and repeat guests.

Maintenance & Compliance:

• Ensure the property is well-maintained and that all facilities are in working order.
• Comply with local, state, and federal regulations, including licensing and health standards.
• Oversee upgrades or renovations to enhance guest experiences and property value.

Requirements

• Candidates should possess an HND qualification with 6 years experience and must be resident of Ikotun area and its enviros.

HOW TO APPLY
To apply for the ongoing Efezi Southsea job recruitment, visit the job APPLICATION PORTAL to submit your application!

Note: Candidate must be resident of Ikotun area and its enviros.