Knowledge Management Coordinator at First Bank

JOB TITLE: Knowledge Management Coordinator

JOB LOCATION: Samuel Asabia House, Lagos

JOB DETAILS:

• Deliver business-driven portfolio of useful information, research and intelligence-based services to all levels of the bank’s employees by creatively leveraging technology 
• Monitor the use of the knowledge assets and measure the business value of the knowledge to the end-user community, by leveraging technology 
• Promote knowledge-sharing through the bank’s operational business processes and systems by, among others, strengthening links and improving integration among information sources within the bank 
•  Provide support for the establishment and nurturing of communities of practice, including workshops, research and action learning programmes 
• Identify stakeholders and creatively look for opportunities to engage them in knowledge management strategies 
• Plan and manage short- and long-term knowledge management projects to drive the bank’s KM vision and strategy
• Document knowledge management and business intelligence requirements and ensure sign-off from end-user communities prior to systems implementation deployment 
• Ensure that the outcomes of learning projects are comprehensively documented and that valuable know-how arising from participation in the Academy’s programmes is keyword searchable, making it possible for individuals and teams to share knowledge 
• Work in conjunction with ICT to design appropriate knowledge management systems and corporate reporting solutions that meet business needs 
• Support the maintenance of the E-Learning/mobile Platforms 
• Generate periodic reports and analytics 
• Design, construct and maintain in-house content management systems and online data repositories of relevant materials, including library catalogues. Refine search and retrieval processes to harvest relevant research from a wide range of online and offline sources 
• Extract and manage information relevant to the bank from electronic databases and other published sources using search engines, query tools and other more traditional approaches 
• Develop an appropriate framework for analyzing and capturing useful knowledge from individual learners, workshops etc., in a style and language suitable for corporate-wide dissemination/sharing 
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Requirements

• Minimum Education: First Degree in any relevant discipline; Higher Degrees/Professional Certifications (an added advantage)
• Minimum experience – 8 years relevant experience (with at least 4 in competency Development/knowledge management)

HOW TO APPLY
To apply for the ongoing First Bank job recruitment, visit the job APPLICATION PORTAL to submit your application!