IT Support Officer at Mshel Homes

JOB TITLE: IT Support Officer

JOB LOCATION: Abuja (FCT)

JOB DETAILS:

• The IT Support Officer will oversee and maintain the company’s IT systems, ensuring seamless operation of hardware, software, and networks.
• This role involves providing technical support, troubleshooting issues, and implementing solutions to enhance operational efficiency.
• The ideal candidate will also ensure data security, support digital platforms, and manage IT-related projects, contributing to the overall success of the organization.

Key Responsibilities

• Install, configure, and maintain computer hardware, software, and networks.
• Provide technical support and resolve hardware/software issues promptly.
• Oversee and maintain company IT infrastructure, including servers, printers, and internet connectivity.
• Implement cybersecurity measures to ensure data protection and prevent breaches.
• Support and manage digital tools and platforms used for property management and client engagement.
• Update and maintain the company website and manage email hosting services.
• Collaborate with vendors for IT equipment procurement, servicing, and repairs.
• Train employees on IT systems, software usage, and cybersecurity best practices.
• Monitor IT systems to minimize downtime and optimize performance.
• Maintain an inventory of IT equipment and prepare regular usage reports.

Requirements

• Bachelor’s Degree in IT, Computer Science, or a related field.
• Proven experience in IT support, preferably in real estate or similar industries.
• Strong knowledge of networking, hardware troubleshooting, and software applications.
• Proficiency in Microsoft Office Suite, CRM tools, and web hosting platforms.
• Excellent problem-solving, communication, and organizational skills.

HOW TO APPLY
To apply for the ongoing Mshel Homes job opening, visit the job APPLICATION PORTAL to submit your application!