Assistant Manager, Applications (SAP) at Oando

JOB TITLE: Assistant Manager, Applications (SAP)

JOB LOCATION: Port Harcourt, Rivers

JOB DETAILS:

• The Assistance Manager Application (SAP) is responsible for planning and coordinating the processes required for the provision and management of SAP enterprise resource planning (ERP) systems necessary for business operations.
• The role involves applying proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission-critical SAP modules and systems.

Job Responsibilites

• SAP lifecycle management (including definition, design, development, upgrade, testing, validation, release, maintenance, and retirement of SAP modules and related databases), SAP portfolio management, IT Strategy, SLA and Vendor/Relationship Management, People Management, Continual Service Improvement, Program Management.

Responsibilities:

• Conceptualize and develop strategies for the design and implementation of SAP modules to be applied across the Oando Group and Affiliate Companies
• Identify and plan for future SAP needs, partner with various service providers to obtain best practice SAP solutions that align with the company’s strategic direction and service excellence culture
• Maintain a leading-edge view on developments in SAP and adjacent technologies
• Management of SAP Technical and Functional teams to investigate and develop new solutions to address a business opportunity, working alongside various stakeholders, from business requirements and strategy through planning and completion
• Assemble and lead cross-functional technical teams to evaluate, install, configure, and deploy new SAP modules, enhancements, and/or upgrades throughout the enterprise
• Ensure that SAP implementations meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
• Collaborate with analysts, designers, and system owners in the testing of new SAP functionalities and applications
• Manage and ensure that all SAP systems are integrated and interoperable, and that operational configuration changes and updates are supported and implemented timely, accurately, and as per specifications
• Plan, design, and test Disaster Recovery Procedures for SAP systems to support business continuity and minimize risk
• Provide technical and strategic advice to the Head of IT on SAP requirements in a changing business environment
• Compile and maintain inventory of company SAP licenses, modules, and their corresponding contracts/agreements
• Review and analyze existing SAP applications’ effectiveness and efficiency, then develop strategies for improving or leveraging these systems
• Research and make recommendations on SAP products and services in support of business process and development efforts
• Coordinate feasibility studies for SAP modules under consideration for purchase, and give technical, business process, and commercial advice based on findings
• Cultivate and disseminate knowledge of SAP best practices
• Keep up to date with SAP industry developments, driving innovation and effective change
• Develop and manage SAP team capabilities, ensuring a balance of in-house and third-party resources
• Develop and communicate SAP training and documentation for end users, hold clinics as necessary, and manage other user-related activities
• Partner with the service delivery team, business information teams, and process owners to evaluate requirements and determine the best technical approach for SAP solution delivery
• Negotiate contracts with SAP service providers and affiliate companies
• Provide management oversight for all outsourced SAP service providers, negotiate SLAs, define and implement service improvement plans
• Build strategic partnerships with critical SAP vendors and optimize spend through benchmark with industry standards
• Work with the Service delivery team to build a business-aligned maintenance plan for SAP solutions that aligns with business value and SLA requirements
• Ensure SAP project deliverables comply with all business standards, policies, and processes, obtaining sign-off where applicable.

Person Specification

• 1st Degree in Computer Science, Information Systems, Business Administration, or other related area
• Minimum of 10 years cognate work experience ,3 of which must have been at a senior level in a reputable organization/institution
• At minimum 5 – 7 years of experience working with any of the SAP modules below: –
• SAP FICO (Finance & Controlling)
• SAP SD (Sales & Distribution)
• SAP MM (Material Management)
• SAP PM (Plant Maintenance)
• SAP PS (Project System)
• SAP ABAP
• SAP Basis
• SAP JVA
• SAP certification in relevant modules (e.g., SAP S/4HANA, SAP ECC)
• ITIL intermediate Certification
• Project management certification (e.g., PMP, PRINCE2)
• TOGAF Certification is a plus Broad technical and cross-domain capabilities
• Business Development Proficiency
• Strong Analytical and Client Relationship Management Skills
• Strong finance and accounting numeracy.

Key Performance Indicators:

• Clear understanding of SAP methodology and best practices
• Level of compliance with SAP implementation and development methodologies
• % deviation of forecasted versus actual cost of SAP services within defined tolerance limits
• Effectiveness of support for SAP modules
• Responsiveness to user / SAP maintenance support
• Uptime of key SAP business applications
• Adequacy of SAP version control procedure
• % of outage due to changes (planned unavailability)
• Teamwork/mentoring/innovation
• % of SAP service availability per SLA negotiated
• Quality of technical advice and solutions to SAP problems and issues
• % reduction in SAP application failure within the financial year
• Safety of information on SAP databases
• Number of customer surveys conducted within the year and satisfaction level of over 70% respondents.

Required Competencies:

• Understanding of Oil and Gas industry
• Extensive experience with SAP core modules and applications
• Technically fluent in SAP programming languages, including ABAP
• Strong project management skills and substantial exposure to SAP project-based work structures
• Excellent track record of translating an organization’s goals and objectives into differentiating SAP deployments
• Excellent written and oral communication skills
• Excellent listening and interpersonal skills
• Ability to communicate ideas in both technical and user-friendly language
• Budgeting, Budget Control, and Budget Monitoring skills
• Experience using formal change control processes and SAP version control systems
• Excellent technical architecture and technical support documentation skills
• Customer Focus/Service Orientation
• Knowledge of IT infrastructure and Security architecture as it relates to SAP
• Analytical Thinking & Conceptualization
• Deep understanding of SAP integration with other enterprise systems
• Experience in SAP performance tuning and optimization
• Good time management and coordination Skills
• Strong Analytical and Client Relationship Management Skills
• Experience of working with different disciplines (Finance, Supply Chain, Human Capital Management, Business & Operations, External Vendors).

HOW TO APPLY
To apply for the ongoing Oando job opening, visit the job APPLICATION PORTAL to submit your application!