View Jobs at Stanbic IBTC Bank |
Full Time |
Lagos |
Posted 3 weeks ago |
JOB TITLE: Officer, Trade Reporting & Forms
JOB LOCATION: Lagos Mainland, Lagos
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JOB DETAILS:
- Maintain a customer service approach with focus on Form M , PAAR, and NXP queries with the aim of providing a level of service which is of high quality and consistent with the standard of service delivered by other members of the Standard Bank Group.
- To enhance Trade Front End resource capacity to achieve business objectives in line with the Business Support strategy and the Bank’s vision & values.
- Ensure successful after sales service of all solutions delivered by Client Services and maintain a proactive means of identifying customers’ needs and service preferences. Consistently support the Trade queries and reporting desk.
Qualifications
- Relevant Degree (BSc)
- Minimum of one year customer experience on Trade related transactions
- General knowledge of banking products, Import processes in the Nigeria
- High customer service relations, ethic and responsibility
- Strong written, verbal communication skills and product/client presentation skills
- Good knowledge of Microsoft Office – (Word)
Additional Information:
- Good planning and query resolution skills
- Communicate effectively at all levels, take initiative, excellent listening skills
- Strong Customer Focus and continuous interface
- Strong interdepartmental skills, high customer service ethic and responsibility
- Technology Competent
HOW TO APPLY
To apply for the ongoing Stanbic IBTC Bank job opening, visit the APPLICATION PORTAL to submit your application!
Deadline: November 25, 2024
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Job Features
Job Category | Banking / Financial Services |
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