View Jobs at Marriott |
Full Time |
Lagos |
Posted 1 month ago |
JOB TITLE: Bar Manager
JOB LOCATION: Lagos
ADVERTISEMENT
JOB DETAILS:
- Responsible for bar/lounge daily shift operations and supervision of staff.
- Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls.
- Strives to ensure guest and employee satisfaction while maintaining the operating budget.
- Accountable for enforcing all legal obligations professionally and consistently.
- Determines training needed to accomplish goals, then implements plan.
- Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
Responsibilities
Managing Bar/Lounge Operations:
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre- and post-convention meetings as needed to understand group needs
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.
Leading Bar/Lounge Team:
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.
Ensuring Exceptional Customer Service:
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities:
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
Requirements
Education and Experience:
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
HOW TO APPLY
APPLICATION PORTAL to submit your application!
ADVERTISEMENT
Job Features
Job Category | Hospitality |
Others Also Applied For:
ADVERTISEMENT