ICLA Team Leader at the Norwegian Refugee Council (NRC)

JOB TITLE: ICLA Team Leader Nigeria

JOB LOCATION: Mubi, Adamawa

JOB DETAILS:

• NRC has been present in Nigeria since 2015 and has been working to help displacement-affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies, water, sanitation, and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance(ICLA), Livelihoods and Food Security(LFS), Camp Management, and Protection.
• NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM), with a workforce of 370 staff and a presence in key locations such as Maiduguri (In Borno State), Yola (In Adamawa State) and Jos (In Plateau State), NRC can respond to the needs of those affected by the conflict across North-East and North Central Nigeria.uncil in Nigeria is looking for an enthusiastic, passionate ICLA Technical Assistant to join our team in Area South, Adamawa State
• These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka, and Gwoza.
• We are looking for people who are passionate about helping refugees and people forced to flee.
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, passionate ICLA Team Leader to join our team in Area South, Adamawa State

Role and Responsibilities
Generic responsibilities:

• Adhere to NRC policies, guidance, and procedures.
• Oversee the provision of ICLA services in the Mubi Field Office according to strategy, proposals, budgets, and plans.
• Supervise the ICLA team in Mubi and ensure their capacity building and transfer of key skills 
• Responsible contact person for all field and direct implementation activities in the area of operation
• Ensure that services target beneficiaries most in need and explore and assess new and better ways to assist
• Contribute to protection needs and trends identification and ensure adequate ICLA response
• Liaise and collaborate with relevant local authorities and key external stakeholders
• Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and ICLA Project Manager.
• Ensure that all protection-related detected cases are referred to the concerned referral focal point and to the related Protection Coordinator

Specific responsibilities:

• Provide oversight for the ICLA response in Mubi, where ICLA operates.
• Manage, supervise, and support ICLA teams through capacity-building activities and on-the-job training
• Develop, implement, and oversee the activities implementation work plan in line with ICLA objectives
• Ensure standardization of activities according to the ICLA policy and handbook
• Supervise and support capacity-building activities for frontline workers and key actors
• Ensure the implementation of the safe identification reporting and referral system
• Monitor and follow up on the quality of the services provided
• Conduct regular field visits and spot checks to ICLA field activities
• Operationalize and mainstream technical inputs from the ICLA PM, ICLA Coordinator, and Officers
• Contribute to the oversight of officers
• Assess new locations for ICLA outreach activities
• Contribute to developing SOPs, checklists, and relevant ICLA tools
• Oversee data management, ICLA database, and documentation related to ICLA services
• Conduct regular field visits, spot checks, and follow-up of activities
• Coordinate externally with relevant stakeholders, host and refugee community, local authorities, humanitarian actors, and local organizations
• Provide regular progress reports about the activities implemented
• Promote and share ideas for technical improvement
• Contribute to context analysis, protection needs, and trends identification

Requirements
Generic professional competencies:

• Candidates should possess a Bachelor’s Degree in Law
• Minimum three years of relevant experience within the field of expertise
• Technical-specific knowledge from the humanitarian sector
• Previous experience working in complex and volatile contexts in Nigeria.
• Experience in working independently in a results-oriented, multi-tasking and multi-cultural environment
• Experience in managing staff
• Excellent command of Microsoft Applications
• Documented technical competencies related to the position’s responsibilities
• Documented results related to the position’s responsibilities
• Fluency in English, both written and verbal
• Fluency in Hausa

Context/ Specific skills, knowledge, and experience:

• These skills, knowledge, and experience are important for effective performance.
• Context Related Skills, Knowledge and Experience:
• Knowledge of the context in Nigeria
• Experience with start-up activities
• Experience in coordination of Housing Land and Property and Civil Documentation activities
• Political and cultural awareness and experience of working where insecurity is a significant issue
• Proven skills in report writing
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods

Behavioral Competencies:

• These personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Analysing
• Handling insecure environments.

HOW TO APPLY
To apply for the ongoing Norwegian Refugee Council (NRC) job opening, visit the  APPLICATION PORTAL to submit your application!