People and Culture Coordinator at GOALPrime Organization

JOB TITLE: People and Culture Coordinator

JOB LOCATION: Borno

JOB DETAILS:

• The P&C coordinator is an integral part of the P&C Department.
• The position holder will maintain and improve P&C policies, processes, and practices, and recommend changes to the Partnership Manager where necessary. In addition, the role holder will be responding to internal and external P&C-related inquiries or requests.

Dimensions of the Role

• Under the direct supervision of the Partnership Manager, S/he will be responsible for different P&C functions such as P&C Operations, Recruitment, Payroll, training & development, employee relations, and offboarding.

Accountabilities
P&C Operations (20%):

• Support in policy rollout and documentation especially about workplace safeguarding, grievance management and code of conduct
• Ensure the relevant P&C database is up to date, accurate and complies with legislation
• Ensure P&C-related documentation, such as contracts of employment and attestations are done correctly.
• Update Job Descriptions through a standardized process and prepare for the Job Evaluation process.
• Perform partnerships data assessment and visits to partners, and perform capacity-building training for partners when needed
• Complete P&C reports including P&C KPI reports & others related

Compensation and benefits (20%):

• Work with the Partnership Manager to ensure that pay and benefits structure and application are in line with GPON guidelines as per the new Job Evaluation process (JDs review, Korn Ferry Assessment and implementation for new scales)
• Manage the preparation of all staff payroll and timely disbursement of salaries or other employee benefits by ensuring leave and timesheet tracking for updating any payroll changes accurately and timely
• Work closely with the Finance team to ensure that timesheets are completed on time and all staff information is accurate for payroll processing
• Manage the Staff Medical Scheme in accordance with contractual obligations such that all medical services to staff are satisfactory
• Coordinates the day-to-day P&C administration duties by ensuring joiners, salary adjustments, employee advances, separations process, etc…

Recruitment, Selection and Induction (20%):

• Manage the recruitment of all Junior to mid positions (Officers & Coordinators) including; JD review, job advertisement, longlisting, interviews, etc…
• Guide the hiring managers through the recruitment processes

Human Resource Information Systems (10%):

• Maintain an effective electronic HR information system ensuring completeness and accuracy of records at all times in line with organizational standards and fitting practices.
• Induct staff and new joiners on the use of HRIS through training
• Act as a focal point for all HRIS-related issues (leaves and performance management-related assistance

Performance Management and Training & Development (15%):

• Ensure all performance stages are completed by reminding staff and line managers of the timeline of each stage
• Conduct refresher training on performance management processes for all staff and follow up to check if objectives set are SMART
• Extract quarterly performance review reports and recommend urgent actions
• Assess, identify, prepare and compile staff training needs as per performance appraisal results and work with the Country Director on the annual training plan
• Support in performance meetings & employee development plans with line managers in coordination with the Partnership Manager
• Lead the induction process and ensure all new staff have been inducted and completed all mandatory training.
• Deliver training where possible, in consultation with the Partnership Manager.
• Ensure the list of training and courses completed by staff members is up to date

Employee Relations (15%):

• Promote employee health and well-being, by working closely with the Partnership Manager
• Ensure that all staff understand GPON P&C procedures and policies.
• Lead on social committees and other social events
• Facilitate the P&C team’s socialization while nurturing GPON’s values and behaviours
• Support in managing employee concerns and conduct yearly one-to-one meetings with all staff.
• Conduct exit meetings with leavers and complete leavers’ assessments.
• Ensures that GPON policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and GPON’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships
Internal:

• The job holder has a close working relationship internally with the following departments and/or functions:
• All staff

External: 

• The job holder has a close working relationship externally with the following departments and/or functions:
• NGOs
• P&C Network groups
• GPON Partners

Behaviours (Values in Practice)
Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling GPON values.
• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
• Widely shares their personal vision for GPON, engages and motivates others.
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.
• Values diversity sees it as a source of competitive strength.
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions.
• Willing to take disciplined risks.

Knowledge, Skills, And Behaviours
Demonstrable knowledge and understanding of:

• Responding to multiple demands from staff members
• Being updated on approaches in development and humanitarian organizations.
• Excellent understanding of child rights, gender equality and development issues.
• Working effectively with people of wide and various backgrounds.
• Knowledge of applicable local laws and regulations (, taxes, etc.)

Qualifications and Experience

• Bachelor’s Degree in Human resource management or any other relevant business degree
• At least 4 years of demonstrated experience in humanitarian / refugee setting in a similar field
• Experience in HR Information Systems (HRIS)
• SHRM and other relevant certifications are compulsory.

Skills:

• Good computer skills especially in Microsoft Word & Excel
• Strong organizational abilities; able to prioritise and manage short-term and continuing projects across diverse themes despite competing deadlines.
• Strong commitment to child safeguarding policies both inside and outside the workplace, and experience working with children in a development environment.
• Ability and experience in adapting to systems & processes
• Good presentation skills and ability to provide training
• Excellent written and oral communication skills, with excellent command of spoken and written English and Hausa.

Level Of Contact With Children:

• High contact- the job responsibilities of this position require the post holder to have very frequent contact with children.
• It is expected that children shall be protected at all times.

Salary
N650,000 – 1,000,000 monthly. 

HOW TO APPLY
To apply for the ongoing  GOALPrime job opening, visit the  APPLICATION PORTAL to submit your application!